Early Departure

Anticipated departure of the customer which allows the possibility of a double income in case the reservation was not refundable. In this case a client who has paid for the whole stay decides to leave the room earlier hence creating the opportunity for the hotel to...

Elastic Demand

When a percentage change in price produces a higher percentage change in demand.

Empty-Full

Empty–full (Empty For Full) is a type of contract that calls for the purchase in advance of a certain number of rooms (or other category of services, e.g. seats on charter flights) for a defined period, regardless of what the actual occupation of these will be. The...

Enterprise Rigidity Index

It reflects the incidence of fixed costs on the total income. The calculation of this index lets us understand the economic structure of a company and foresee the feasibility of future investments. The most rigid companies will turn out to be the most resistant to...

Events Calendar

Used as part of a dynamic strategy that takes into account forecast demand (see Forecast).

Expected Marginal Room Revenue – EMRR

Heuristic method of optimal preventive allocation of the inventory assets for n tariff classes which, on the basis of forecasts and projections of the additional demand, calculates the protection levels and the booking limits for every number n of “nested” rate...

Exponential Smoothing

Exponential Smoothing is a broad statistical method used in a forecast to eliminate random variations from historical data, in order to identify the trend and obtain a better estimate of the future demand. In practice it is a dynamic average (compared to the latter it...

Extensible Markup Language – XML

The Extensible Markup Language created in 1998 to replace the HTML soon became a basic means to send and receive data between DBMSs (Database Management Systems) even when they are very different from one another. It is the standard communication language used by...

Extranet

A part of a company computer network accessible also to people who do not belong to the organization.